FAQ
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This is entirely up to you. We recommend that you are there at least for your first booking. This allows for any questions to be answered and specif...
Mon, 1 Feb, 2016 at 12:07 PM
Absolutely. In your account you will see who you have previously booked. Simply select your preference when you book again.
Mon, 1 Feb, 2016 at 12:08 PM
You can add cleaning supplies to your booking for an extra charge of 10 AED/hr.
Mon, 1 Feb, 2016 at 12:09 PM
Cleaning products (toilet cleaners, general purpose cleaners, glass cleaners, detergents and grease solvents)
Cleaning equipment (mop & bucket, b...
Mon, 1 Feb, 2016 at 12:10 PM
Yes! You will receive a feedback email after your cleaning has been completed. Complete the short survey and tell us anything else you would like us...
Mon, 1 Feb, 2016 at 12:12 PM
Please contact us by writing us an email.
Mon, 1 Feb, 2016 at 12:13 PM
Please log in to your Helpling account for an overview of all your invoices.
Mon, 1 Feb, 2016 at 12:13 PM
Yes. An electronic invoice will be emailed to you.
Mon, 1 Feb, 2016 at 12:14 PM
The hourly rate starts from 35 AED.
Bookings less than 4 hours have an hourly rate of 40 AED. Fridays and Overtime are charged with an extra fee of 15 ...
Mon, 1 Feb, 2016 at 12:19 PM
Currently we accept secure online payments via credit card (Visa, MasterCard, American Express)
Please contact our customer service ...
Mon, 1 Feb, 2016 at 12:24 PM