Helpling Support

Helpling.ae is an online platform. We connect our website users with independent cleaning providers. You can make a booking for a one-time clean or schedu...

Helpling is not a cleaning company. We are an online marketplace matching customers with independent cleaning providers. The hourly rates are transparentl...

You can register at the time of your first booking. After a successful booking you will receive a confirmation email with a link to create a password and ...

If you have forgotten your password when attempting to log in, simply enter your email address and click "forgot password". We will send you an ...

We will send you a confirmation email directly after receiving your online booking. Once we have found you a suitable Helpling, you will receive a s...

Our booking system will ask you how many rooms and bathrooms need to be cleaned. It will also ask if you require additional cleaning services (such ...

If the cleaner informs us that they require more time than booked we will contact you for approval. The minimum booking duration is 3 hours. 

You can cancel or amend your booking up to 24 hours before the cleaning is scheduled to begin free of charge. Any cancellation or amendment made less than...

Customer satisfaction is very important to us. If you are not happy with the cleaning result we will ask your Helpling provider to return and re-cle...

Customer satisfaction is very important to us. If you are not happy with the cleaning result we will ask your Helpling provider to return and re-clean unt...